Bonusboy
Frequently asked questions
How do I earn?
Open the Earn tab and pick a survey from one of our research partners (CPX Research, BitLabs). Finish it honestly and the partner reports the completion to us. We never pay for installing apps, leaving ratings or writing reviews.
Is the amount I see the amount I get?
Yes. The figure on a survey card is your reward, not the partner's gross payout. Nothing is deducted afterwards.
Why is my reward "pending" and not available yet?
A reward moves through three states, and the app always shows which one you are in:
| State | What it means |
|---|---|
| Pending | The partner reported your completion. It can still be reversed if the partner flags it. |
| Confirmed | The partner has accepted the completion as valid. |
| Available | The partner has actually paid us for it. Only available rewards can be cashed out. |
The gap exists because survey networks settle on their own schedule — usually up to 30 days. We show the expected date on screen from the moment you earn, so you never have to guess.
How much do I need to cash out?
$5 minimum for Amazon and Google Play gift cards, $10 for a virtual Visa card. There is a $50 per day limit per account.
What can I cash out to?
Amazon.com gift card, Google Play gift card, or virtual Visa prepaid card. Cards are issued through Tremendous and delivered inside the app after you confirm a 6-digit code sent to your verified email.
How long does a withdrawal take?
Most withdrawals are approved automatically and the card code appears right after you enter the email code. Some are held for a manual check — typically 1–3 business days. You will see the status in the Wallet tab.
A survey did not credit me. What now?
Partners sometimes take a few hours to report a completion, so please wait a little first. If it still has not appeared, email support@bonusboy.com with:
- the email address on your Bonusboy account
- the partner (CPX Research or BitLabs) and roughly when you finished
- a screenshot of the completion screen if you have one
We can look up the partner's transaction record and correct it if the completion really was reported.
Why was my reward removed?
Partners reverse completions they later judge to be invalid — contradictory answers, speeding through questions, or the same person answering twice. When a partner reverses a completion, the matching reward is removed from your balance.
Can I use more than one account?
No. One account per person and per device. Emulators, spoofed locations and duplicate accounts forfeit rewards. Referral rewards are paid only after the invited person actually earns.
How do I delete my account and data?
See Delete your account and data. You can request it from inside the app or by email, and we confirm every request.
Who runs Bonusboy?
TanzSoft Co., Ltd., a registered company in Seoul, Korea (business registration 739-88-03141). Support is handled by email at support@bonusboy.com; we reply within 2 business days.