Bonusboy
How to delete your Bonusboy account, and what happens to your balance and data
You can delete your Bonusboy account yourself, from the app, in under a minute. Here is exactly what happens, so you can time it right if you have a balance.
Steps in the app
- Open the Me tab.
- Tap Delete account.
- We e-mail a 6-digit code to your sign-in address. Enter it.
- The account is closed at once. Sign in within 30 days to restore it; after 30 days it is deleted permanently.
If you cannot open the app
Write to support@bonusboy.com from the e-mail address of your Bonusboy account, with the subject "Delete account". We verify the address and process the deletion the same way. The dedicated page bonusboy.com/delete-account.html describes this for app-store compliance.
What happens to your balance
- Withdrawable balance: cash it out before deleting; it is not paid automatically after deletion. The minimum is $5.
- Confirmed but not yet withdrawable rewards: these are waiting for a partner deposit. They cannot be paid before the deposit arrives. If the account is deleted before then, they are removed with it. If you expect a deposit soon (the Wallet shows the date), wait for it, cash out, then delete.
- Bonuses: the first-mission bonus and referral bonuses follow the same rule.
What data is deleted, and what is kept
| Removed after 30 days | Kept, and why |
|---|---|
| Name, e-mail, Google account link, nickname | Ledger entries and withdrawal records, anonymised (no name or e-mail), because payment and tax law requires accounting records to be kept |
| Survey profile (birth year, gender, postal code) | Fraud signals tied to a device fingerprint, so a closed account cannot be re-created to claim bonuses twice |
| Device records, push token, activity history | Partner transaction IDs, anonymised, so a partner's late cancellation or payment can still be matched |
| Referral links to and from your account | — |
"Anonymised" means the records no longer contain anything that identifies you; they are kept as numbers only.
Partners
Survey and offer partners received a numeric member ID and, if you filled it in, your survey profile. When your account is deleted, that ID no longer links to anyone. Answers you gave inside surveys are held by the research partner under its own policy; Bonusboy never had them.
Quick answers
How do I delete my account?
Open the Me tab, tap Delete account, and enter the 6-digit code we e-mail you. The account is closed immediately and permanently deleted after 30 days.
What happens to my balance?
Cash out anything withdrawable before you delete. Rewards that are only Confirmed cannot be paid out before the partner's deposit, and they are removed with the account after the 30-day grace period.
Can I cancel the deletion?
Yes. Sign in again within 30 days and the account is restored with its balance and history.
