Bonusboy
One account per person: why survey apps ban duplicates and VPNs
Every reward app has the rule, and every reward app's support inbox is full of people who did not expect it to be enforced. This page explains why the rule exists, how it is checked, and what to do if you tripped over it by accident.
Why partners care
A survey is paid for by a company that wants one answer per real person in a given country. Two accounts from one person poison the data; a VPN makes a cheap country look like an expensive one. Research platforms monitor this across every app they supply, and when they find it they do not just cancel the one reward: they cut the publisher's supply or close its account, which hurts every member. That is why the rule is strict even for small amounts.
What the rule says
- One account per person.
- One account per device.
- Your country is fixed at sign-up and cannot be changed by you.
- No VPN, proxy or data-center connection while using the app.
- No emulators, rooted devices with integrity failures, or automation.
- 18 or over.
How Bonusboy checks
- Device integrity through Google Play Integrity at sign-in; devices that fail cannot earn.
- Device fingerprint shared between accounts: a second account on a known device is flagged.
- IP and country: sign-up IP, latest IP and the account's country are compared on every reward and withdrawal; data-center and VPN ranges are recognised.
- Partner signals: cancellations for duplicate participation count against the account.
- Withdrawal review: every withdrawal above $20, and any with risk flags, is checked by a person before it is sent.
What happens if you break it
| Situation | Result |
|---|---|
| Reward earned over a VPN | The reward is cancelled when the partner reports it; repeated use freezes the account. |
| Second account on the same device | Both accounts are frozen; balances are not paid. |
| Second account of the same person, found later | The newer account is closed; the older one is reviewed. |
| Referral of your own duplicate account | Referral bonus removed; both accounts frozen. |
| Honest wrong country at sign-up | Corrected once by support before any withdrawal. |
Frozen accounts are told the reason by e-mail and can reply. We do not freeze silently, and we do not keep withdrawable balances of accounts that turn out to be clean.
Honest mistakes we see most
- Signing up while a VPN app was still on from something else. Turn it off, continue normally; one-off cases are not frozen.
- Family members sharing one phone. Each person needs their own device.
- Travelling. Using the app abroad for a few weeks is fine; the country on the account stays the home country, and surveys will be the home country's.
Quick answers
Can two people in one household each have an account?
Yes, on their own phones. The rule is one account per person and per device. Two accounts on the same phone, or one person with two accounts, is a violation.
Can I use a VPN?
Not while taking surveys or offers. Partners pay by country; a VPN makes your country look different from your account's country, which is what partners define as fraud. Rewards earned through a VPN are cancelled and the account can be frozen.
My country was recorded wrongly. What do I do?
Write to support@bonusboy.com before your first withdrawal. If your sign-up and current connections are from the same country and it differs from the stored one, we correct it once.
